A 99.9% Server Uptime
The major advantage of setting up your own cloud website hosting platform is that you do not have to worry about compatibility issues – you set up a particular set of software apps in such a way so as to be compatible with a defined set of hardware components. The end result is something a lot more steady and dependable, because there are less potential risks of failure. We have built our cloud hosting system atop time–tested hardware elements together with a strongly tweaked version of Security–Enhanced Linux in an attempt to set up an extremely secure environment for your own websites.
Because of this, with each of our Linux cloud website hosting packages we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you’d like to provide a good–quality web hosting service, you can rarely depend on the default network configuration in a datacenter. We have set up our own custom internal network to ensure a super–fast connection speed with the outside world.
And thanks to this, regardless of which data centers you choose: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will take advantage of an assured 99.9% network uptime. And this guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your cash at stake, you cannot feel truly safe. This is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel happy with our web hosting service or in case you need to get a more powerful hosting solution, like a Linux VPS hosting or even a Linux dedicated web hosting – you’ll receive your money back in full, without any hidden fees or reimbursement charges.
24/7 Technical Support
If you have a web hosting firm, your customer service technicians are of foremost importance. That’s the reason why we have conscientiously hand–picked a very skillful group of customer service technicians, each with several years of experience behind his back. With their help, our company offers 24x7 support with all our hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All customer service requests are responded to within an hour and our average ticket response time is under 20 minutes!