• 1 hour ticket response
  • 1 hour ticket response

  • Fast assistance is our principal task and that is the reason why we’ve got a team of trained client support engineers who will be happy to provide a swift solution to any question that you might have. Simply send your tech support ticket from your Online Control Panel and we’ll reply within 60 minutes at the latest. As a matter of fact, we strive hard and aim for a 20–minute helpdesk ticket response time.

  • Top quality support service
  • A First–Class Help Desk Service

  • Each member of our support staff has many years of experience in the Linux cloud website hosting world and most of them have been with us for at least 5 years. They are all eager to respond to all your questions in the most efficient manner possible.

  • Intuitive help center
  • An Easy–to–Navigate Help Center

  • Built into the Online Control Panel is an intuitive Help Center section, which offers different sources of information. You can browse through a frequently updated knowledgebase offering web hosting account management articles and website administration articles, watch the educational video tutorials or have a gaze at our F.A.Q. database.